Rockwell Property – Returns & Refunds Policy

Effective Date: [April 5, 2026]

At Rockwell Property, we want you to be satisfied with our products and services. This policy outlines your rights and our procedures for returns and refunds.

Cancellation Rights

You may cancel your order within 30 days of receipt without providing any reason.

The cancellation period ends 30 days from the date you received the goods or from the date a third party you appointed, other than the carrier, takes possession of the goods.

To exercise your cancellation right, please inform us with a clear statement via email:
challengesolutions100@gmail.com

We will process your refund within 30 days of receiving the returned goods. Refunds will be issued using the same payment method used for the order, without any fees.

Conditions for Returns

To be eligible for a return, the goods must:

• Have been purchased within the last 30 days

• Be in their original packaging

Non-Returnable Items

Returns are not accepted for:

• Products made to your specifications or clearly personalized

• Goods that deteriorate rapidly or have expired

• Goods not suitable for return due to health or hygiene reasons if unsealed

• Items that have been inseparably mixed with other products after delivery

We reserve the right to refuse any return that does not meet these conditions.

Returning Goods

You are responsible for the cost and risk of returning the goods. Please send returns to:

211 W 19th St, STE103, 82001-4433

We recommend using insured and trackable shipping, as Rockwell Property cannot be held responsible for goods damaged or lost in return shipment. Refunds will only be issued upon receipt of the returned items or proof of delivery.

Gifts

• If goods were marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return.

• If the gift was sent to the purchaser first, the refund will be sent to the original purchaser.

Contact Us

For any questions about this Returns & Refunds Policy, please contact us at:
Email: challengesolutions100@gmail.com