Rockwell Property – Refund & Cancellation Policy

Effective Date: April 5, 2026

At Rockwell Property, we aim to provide reliable event rental services. Due to the nature of rentals, the following policy applies:

Cancellations

• Cancellations must be made in writing via email:
  [Insert Email]

• Cancellations made [X days] before the event may be eligible for a partial or full refund

• Late cancellations may result in partial or no refund

Deposits

• Deposits are non-refundable but may be transferable to a future booking at our discretion

Refunds

• Refunds are not issued for services already completed or rentals already delivered

• Partial refunds may be issued if services cannot be fulfilled due to our fault

Rental Responsibilities

• Customers are responsible for all rented items during the rental period

• Damaged, lost, or stolen items will be charged at replacement cost

Weather Policy

• Outdoor rentals are subject to weather conditions

• Refunds are not guaranteed due to weather, but rescheduling may be offered when possible

Late Returns

• Late returns may result in additional fees

Contact

For cancellations or questions:
EMAIL: info@rockwellpropertygroup.com
PHONE: 888-220-0544